Privacy Policy
This Privacy Policy explains how Adileh Consulting LLC ("we", "us", "our") collects, uses and protects personal information when you visit najwanadileh.com and its pages (including apply.najwanadileh.com and newsletter.najwanadileh.com) (the "Website"), contact us, subscribe to our newsletter, or use our consulting services.
1. Who we are
The Website and the services offered on it are operated by:
Adileh Consulting LLC, a Wyoming limited liability company
30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: contact@najwanadileh.com
2. Information we collect
Information you give us
- Application and booking forms: your name, email address, phone number, and the answers you provide about your business, goals and needs.
- Newsletter sign-up: your name and email address.
- Messages: anything you send us by email, form or direct message.
- Clients: the information needed to deliver the service you purchased, as set out in your client agreement.
Payment information
Payments are processed by our payment provider, Stripe. Your card details are entered directly with Stripe and are never stored by us. We receive only limited payment information, such as your name, the amount, the date and the payment status.
Information collected automatically
When you visit the Website, we and our service providers may collect technical information such as your IP address, browser and device type, pages visited, and how you arrived at the Website. We collect this through cookies and similar technologies (see Section 6).
3. How we use your information
We use personal information to:
- respond to your questions, applications and booking requests;
- provide, manage and improve our services;
- process payments, issue invoices and keep financial records;
- send our newsletter and updates you have subscribed to;
- understand how the Website is used and measure our marketing;
- protect our rights, prevent fraud, and meet our legal obligations.
4. How we share your information
We do not sell your personal information.
We share personal information only with service providers that help us run our business, and only as needed for the purposes above. These include:
- our website, forms and email-marketing platform;
- our payment processor (Stripe);
- email, calendar, file-storage and video-meeting providers;
- analytics and advertising-measurement providers (such as Google Analytics and Meta);
- tools used to prepare written session summaries for clients.
We may also disclose information when required by law, to protect our rights, or in connection with a sale or transfer of our business.
5. Where your information is processed
We are based in the United States. Our service providers may store and process information in the United States and in other locations where they operate. When we use providers, we choose established services that apply appropriate safeguards.
6. Cookies, analytics and advertising
We use cookies and similar technologies to make the Website work, to remember your preferences, and to understand how visitors use it. We may use Google Analytics to measure traffic and the Meta Pixel to measure the results of our advertising and to show relevant ads.
You can control cookies through your browser settings and, where offered, through the cookie notice on the Website. You can also opt out of Google Analytics with the Google Analytics opt-out browser add-on, and manage ad preferences in your Google and Meta account settings. Blocking some cookies may affect how the Website works.
7. Newsletter and marketing emails
If you subscribe, we will send you our newsletter and occasional updates. Every email includes an unsubscribe link. You can unsubscribe at any time, or write to contact@najwanadileh.com.
8. How long we keep your information
We keep personal information only as long as needed for the purposes in this policy:
- enquiries and applications: up to 2 years from our last contact, unless you become a client;
- client records, invoices and payment records: as long as required for legal, tax and accounting purposes;
- newsletter data: until you unsubscribe.
9. Your choices and rights
You may ask us to:
- access the personal information we hold about you;
- correct information that is inaccurate;
- delete your information, unless we must keep it by law;
- stop using your information for marketing.
To make a request, email contact@najwanadileh.com. We may need to confirm your identity first. We will reply within 30 days.
10. Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Children
Our Website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us information, contact us and we will delete it.
12. Links to other websites
The Website may link to other websites and platforms, such as social media. Their own privacy policies apply to them.
13. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
14. Language
This policy is available in English and Arabic. If the two versions differ, the English version prevails.
15. Contact us
Adileh Consulting LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA
contact@najwanadileh.com